PERSONAL DETAILS

Summary :

A Functional Oracle Release 12 consultant with 17 years’ experience in the international implementation of the Oracle E-Business Suite. Specialises in global Order to Cash and Supply Chain solutions and has worked on projects across 22 countries. Key Oracle modules include :

Chris has worked across a wide range of industries and brings deep knowledge of best practice process design and the essential practical experience of many implementations. His logical and focused analytical approach enables delivery of quality, customer focused solutions to a wide range of business problems.

PROJECT EXPERIENCE

National Oilwell Varco

Copenhagen

Denmark.

Oracle Release 12 Supply Chain Lead

Supply Chain Lead for the leading manufacturer of Oil Rig solutions. This involved :

• Team Lead for Logistics, Procurement and Order Management;
• Analysis, design and configuration of Oracle Order Management, Purchasing, iSupplier, iProcurement and Shipping Release 12.1.3;
• Design and implementation of global Order to Cash and Logistics processes;
• Delivery of design workshops and Conference Room Pilot (CRP);
• Design and implementation of standard solutions to reduce complexity and remove unnecessary customizations;
• Advise on best practice configuration for roll-out of Oracle Release 12 Supply Chain modules in Denmark;
• Implementation of Denmark localizations into an existing global solution.

NOV provided the opportunity to design and implement best practice global solutions in O2C, Logistics and Procurement as part of the global roll-out of their core solution.

Toyota

Brussels

Belgium.

Oracle Release 12 Advanced Pricing Consultant

Provided Oracle Release 12 Advanced Pricing expertise for Toyota including :

• Design of complex pricing solutions for Toyota Europe;
• Re-design of existing pricing structure to reduce complexity and ease maintenance;
• Advise on best practice configuration for roll-out of Oracle Release 12 Advanced Pricing to Toyota sites in Germany;
• Design of Oracle Quoting ‘Retailer Workbench’;
• Providing 3^rd level Production support on pricing related issues.

My assignment at Toyota provided a rare opportunity to showcase my Oracle Advanced pricing expertise at a leading global manufacturing company.

Ingersoll Rand

Horwich

UK.

Senior Oracle Release 12 Analyst – Order to Cash

Lead Functional Consultant on Ingersoll Rand’s Release 12 global Oracle deployment. Key achievements include :

• Analysis and design of global Order to Cash processes;
• Advise on configuration requirements for Oracle Order Management, Shipping, Inventory, Warehouse Management and Advanced Pricing;
• Design of local solutions for warranty sales, counter sales and deferred billing;
• Preparation of MD050 extension documents to close gaps in standard functionality;
• Advise on appropriate solutions for country specific Localization requirements.

My role at Ingersoll Rand provided the opportunity to drive operational excellence by simplifying and standardising global processes, supported by one common global Oracle ERP solution.

KPMG Consulting

Milan Italy.

Oracle Supply Chain Team Lead – Client based at British Telecom

Engaged as a trouble shooter and Subject Matter Expert (SME) on the Oracle Supply Chain and Order Fulfilment stream. The assignment involved :

• Analysis and design of best practice global Order Fulfilment and Supply Chain processes for the Oracle E-Business Suite roll-out at British Telecom;
• Re-design of key processes and configuration to eliminate unnecessary customisations;
• Configuration of Oracle Order Management, Shipping, Inventory, Bill of Materials and Install Base;
• Design and preparation of training material;
• Preparation of MD050 extension documents to close gaps in standard functionality;
• Advise on Italian Statutory Localization requirements.

KPMG were able to leverage on my global Supply Chain expertise. My experience and focus allowed me to reduce complexity and improve global client processes.

Eaton Corporation

Zaltbommel

Netherlands.

Oracle Order to Cash Trainer

Delivered Oracle E-Business Suite training to the Eaton implementation team and end-users as part of Eaton Corporation’s global roll-out of the Oracle E-Business Suite. The role included :

• Preparation of training material and a training environment;
• Delivery of training in Oracle Order Management, Shipping and Receivables to the Eaton implementation team and end-users throughout the Benelux region;
• Advising on testing strategy and major European design decisions.

Gilead Sciences

London, UK.

Oracle Order to Cash Release 12 Functional Consultant

European Subject Matter Expert (SME) for an international Greenfield Oracle Release 12 Order to Cash implementation. The role involved :

·         Acting as the key point of contact for a US led global roll-out of Oracle Order to Cash across 18 European countries;

·         Advise on European legal and statutory localization requirements;

·         Design and delivery of Conference Room Pilots (CRP) across Order Management, Advanced Pricing, Inventory, Warehouse Management, Receivables and Cash Management in a Release 12 environment;

·         Advise on European VAT and Intrastat requirements and the configuration requirements in Oracle E-Business Tax;

·         Analysis and Design of Management reports and KPI’s utilising Oracle Business Intelligence Enterprise Edition (OBIEE);

·         Leading the Change Management activities required for the implementation;

·         Re-design of key processes to close gaps in the standard application functionality;

·         Testing and Training activities.

My role at Gilead allowed me to leverage my international consulting and Oracle Release 12 expertise in a fast moving global Bio-Pharma environment.

WIPRO Technologies

Paris, France.

Oracle Order to Cash Team Lead – Client Based at NYSE Euronext

Provided Oracle Order to Cash expertise to the New York Stock Exchange as part of their global rollout of the Oracle E-Business Suite. This involved :

·         Advise on project plan for rollout of Oracle Order to Cash across 5 European countries;

·         Detailed design of client’s Multi-Org. architecture;

·         Design and Implementation of Localizations for Statutory Compliance across Europe;

·         Design and Configuration of Oracle Order Management, Advanced Pricing, Inventory, Shipping, Receivables and Cash Management;

·         Design and delivery of Conference Room Pilots (CRP);

·         Preparation of functional MD050s and advising on technical specifications for data conversions, bespoke reports and interfaces;

My role on the NYSE Euronext project provided the opportunity to work as the on-site expert on a pioneering offshore delivery model project.

Oracle New Zealand

Auckland,

New Zealand.

Oracle Functional E-Business Suite Release 12 Consultant – Client Based

Provided Oracle Order to Cash Release 12 expertise for Oracle New Zealand including :

·         Design and Configuration of Oracle Order Management, Advanced Pricing, Shipping, Bill of Materials, Purchasing, Advanced Supply Chain Planning and iStore in a Release 12 environment;

·         Design and delivery of Conference Room Pilot (CRP) for Oracle Clients;

·         Advising on and implementing appropriate solutions for major integration issues;

·         Design of key interfaces with 3^rd Party Logistics;

·          Business Process analysis and re-design.

Oracle New Zealand were able to leverage my international Order to Cash expertise and provided the opportunity to apply best practice solutions in a Release 12 environment.

Stryker

Lyon, France.

Oracle Order to Cash Functional Consultant

Full Life-cycle implementation of Oracle E-Business Suite version 11.5.10. The role involved :

·         Responsibility for the multi-org 11.5.10 implementation of Oracle Order Management and Advanced Pricing;

·         Analysis of the business needs of the client and other stakeholders to identify gaps in the standard Oracle EBS functionality and implement appropriate solutions;

·         Design of global business processes;

·         Design and Delivery of Conference Room Pilot (CRP) and Integration Testing;

·         Specification and configuration of Oracle Order Management, Advanced Pricing and Shipping Execution version 11.5.10;

·         Development of end-user Training material;

·         Delivery of end-user Training;

My role at Stryker provided the opportunity to apply my international implementation expertise to facilitate the EMEA roll-out of Oracle E-Business Suite.

PPG

Paris, France.

Oracle Order to Cash Functional Consultant

Designed, delivered and directed a Feasibility Analysis workshop for Oracle Order to Cash version 11.5.10. The role involved :

·         High level analysis of current Order Fulfilment processes;

·         Specification and configuration of a prototype Order to Cash 11.5.10 multi-org environment;

·         Development of training materials;

·         Training of ‘Super-users’ in Oracle Order Management, Advanced Pricing, Shipping Execution and Purchasing modules;

·         Performing gap and cost benefit analysis.

KCI Medical

Texas, USA.

Oracle Order to Cash Functional Consultant

Advised on a global implementation of Oracle E-Business Suite version 11.5.10. This included :

·         Analysis of Business Requirements for global implementation of Oracle eBS;

·         Business Requirements Mapping against Oracle eBS Standard functionality;

·         Business Process Re-engineering;

·         Implementation of Localizations for Statutory Compliance across Europe;

·         Design and configuration of the Oracle 11i Order Management, Shipping, Advanced Pricing, Inventory, Purchasing and Accounts Receivable modules version 11.5.10;

·         Design of key Order Fulfillment and Supply Chain reports;

My role at KCI Medical provided the opportunity to design common Order Fulfilment processes for the international rollout of Oracle E-Business Suite to 14 countries.

Alcoa

Harderwijk, Netherlands.

Oracle Order to Cash Functional Consultant

Provided expertise on the implementation of Oracle 11i E-Business Suite version 11.5.10. The role involved :

·         Development of Project Plan for the roll out of Oracle Order to Cash to sites in theNetherlands, Germany, France, Spain and Ireland;

·         User Requirements Analysis;

·         Business Requirements Mapping;

·         Analysis and design of common Order Fulfilment processes across European sites;

·         Re-design of key processes to close gaps in the standard application functionality;

·         Design and delivery of user requirements workshops covering Oracle Order Management, Shipping, Advanced Pricing, Inventory, Bill of Materials,Quoting  and Configurator version 11.5.10.

My role at Alcoa involved playing a key role in identifying their project focus and detailed solution design.

Oracle University

Helsinki, Finland.

Oracle E-Business Suite Trainer

Designed and delivered bespoke Oracle Telecommunications Service Ordering (TSO) training in Oracle E-Business Suite version 11.5.10. The task involved :

·         Design and preparation of training material for Oracle Inventory, Bill of Materials,Order Management, Advanced Pricing, Install Base, Service Fulfilment Manager,Configurator and Telecommunications Service Ordering (MACD) version11.5.10;

·         Environment configuration and preparation for delivery of Oracle Telecommunications Service Ordering courses;

·         Delivery of Telecommunications Service Ordering Course to Oracle University Client.

Pfizer

Dublin, Ireland.

Oracle Order to Cash Team Lead

Directed a team responsible for an Oracle 11.5.9 E-Business Suite implementation across 6 Nordic countries. The role involved :

·         Multi-org implementation using the Oracle Fast Forward methodology;

·         Management of a Functional team consisting of 12 configuration and process consultants;

·         Re-design of key processes to close gaps in the standard application functionality;

·         Design and configuration of the Oracle 11i Order Management, Accounts Receivable, Shipping Execution, Advanced Pricing, Inventory and Purchasing modules;

·         Design and specification of interfaces with 3rd party systems.

My role at Pfizer provided the opportunity to apply and develop my Project Management skill-set whilst leveraging my hands-on Configuration and BPR competencies. 

Oracle University

Helsinki, Finland.

Oracle E-Business Suite Trainer

Designed and delivered bespoke Oracle E-Business Suite training. The task involved :

·         Design and preparation of training material for Oracle Inventory, Bill of Materials,Order Management, Advanced Pricing, Install Base, Service Fulfilment Manager,Configurator and Telecommunications Service Ordering (MACD) version 11.5.9;

·         Environment configuration and preparation for delivery of Oracle Telecommunications Service Ordering courses;

·         Delivery of three Telecommunications Service Ordering Courses to Oracle Clients including training in Inventory, Bill of Materials, Order Management, Advanced Pricing, Install Base, Service Fulfilment Manager, Configurator and MACD version 11.5.9. 

TietoEnator

Stockholm, Sweden.

Oracle E-Business Suite Functional Consultant - Client based at TeliaSonera

Subject matter expert for the implementation of the Oracle Telecommunications Service Ordering (TSO) solution at TeliaSonera. The role involved :

·         Providing expertise on the implementation of Oracle Telecommunications Service Ordering, Configurator, Order Management, Advanced Pricing, Inventory andBill of Materials utilising MACD functionality in an 11.5.9 environment;

·         Designing and modeling complex telecommunications products in Oracle Inventory, Bill of Materials and Configurator;

·         Providing solutions for complex pricing scenarios using Oracle Advanced Pricing;

·         Design of solutions for integration with billing and fulfilment systems;

·         Support and knowledge transfer to TietoEnator consultants.

The project provided the opportunity to apply and further develop my Order Fulfilment skill set within the telecommunications industry by utilising the latest technology and best practices. 

Alcoa

Perth, Australia.

Oracle E-Business Suite Functional Consultant

Provided expertise on the implementation of Oracle 11i E-Business Suite. The role involved :

·         Design and implementation of Order to Cash and Requisition to Pay business processes to create a new level of integration within the organization and with customers and suppliers;

·         Re-design of key processes to close gaps in the standard application functionality;

·         Configuration of Oracle Inventory, Order Management,  Purchasing and iProcurement Release 11i in a multi-org environment;

·         Training, Support and knowledge transfer to Alcoa personnel;

Alcoa allowed me to focus on redesigning their business by leveraging leading process and technology practices. 

Accenture Consulting

Helsinki, Finland.

Oracle E-Business Suite Functional Consultant - Client based at TeliaSonera

Retained by Accenture Consulting to provide expertise on the implementation of Oracle E-Business Suite 11.5.9 at TeliaSonera. The role involved :

·         Multi-org implementation using the Oracle AIM methodology;

·         Analysis of Key Order Fulfilment processes;

·         Design of the Telecommunications Service Ordering solution version 11.5.9;

·         Configuration of Oracle Order Management, Advanced Pricing, Inventory, Bill of Materials, Configurator and Service Fulfillment Manager;

·         Design and build of complex models in Oracle Configurator;

·         Specification of enhancements to close gaps in standard functionality;

·         Delivering Conference Room Pilot.

My role at TeliaSonera provided the opportunity to apply and further develop the Telecommunications Service Ordering solution within the Oracle E-Business Suite.

Colt Telecom

Frankfurt, Germany.

Oracle Order Management Functional Consultant

Retained by Colt Telecom following a new implementation of Oracle E-Business Suite 11.5.9. Achievements include :

·         Business Process Re-engineering to support the functionality in Oracle Telecommunications Service Ordering, Order Management, Inventory, Bill of Materials, Install Base, Configurator, Quoting and Service Fulfillment Manager version 11.5.9;

·         Providing functional support for the above modules after a recent implementation;

·         Specification of enhancements to close gaps in functionality;

·         Providing training and knowledge transfer to Colt Support personnel.

My role at Colt provided the opportunity to apply my BPR and Telecoms experience to a new implementation of Telecommunications Service Ordering.

Oracle Sweden

Stockholm, Sweden.

Oracle Order Management Team Lead - Client based at TeliaSonera

Directed a team responsible for an 11.5.8 E-Business Suite implementation at this leading Nordic Communications company. The role involved :

·         Multi-org implementation using the Oracle AIM methodology;

·         Re-design of key processes to close gaps in the standard Application functionality;

·         Specification of enhancements to Oracle E-business Suite for release 11.5.9 including contributing to the design of the Oracle Telecommunications Service Ordering solution for telecommunications companies;

·         Design of interfaces between Oracle E-Business Suite and Telecoms billing systems;

·         Design and configuration of Oracle Order Management, Advanced Pricing, Inventory, Bill of Materials and Configurator  in an 11.5.8 multi-org environment;

My role at TeliaSonera provided the opportunity to apply my telecoms implementation experience to facilitate the use of Oracle E-Business Suite in a Telecoms environment.

Thermo King

Minnesota, USA.

Oracle Order Management Functional Consultant

Provided Order Fulfilment consulting for a Global implementation of Oracle Applications version 11.5.7. This included :

·         Full life cycle multi-org implementation using the Oracle Fast Forward methodology;

·         Re-engineering of key business processes;

·         Design and configuration of Oracle Order Management, Shipping Execution and Advanced Pricing Release 11i in a multi-org environment;

·         Training and Support;

Thermo King afforded the opportunity to implement Global Order Fulfilment solutions. I provided consultancy on implementations in Ireland, Denmark and China.

Imperial College

London, UK.

Oracle Order Management Functional Consultant

Contracted to resolve configuration issues with a Release 10.7 to 11i upgrade and advise on best practice processes. This involved :

·         User Requirements Analysis;

·         Business Requirements Mapping;

·         Design and configuration of Oracle Order Management, Shipping Execution, Inventory and Purchasing Release 11i ;

·         Business Process Re-engineering and documentation;

My role at Imperial College allowed me to apply my problem solving and process re-engineering skills in the principally technical domain of an upgrade project.

Deloitte Consulting

London, UK.

Oracle Applications Functional Team Lead - Client based at Vodafone

Functional Team Lead responsible for the successful implementation of Oracle Order Management, Inventory, Bill of Materials, Purchasing and iProcurement in an 11i environment. This involved :

·         Feasibility study into the replacement of Legacy systems with Oracle Applications Rel. 11i;

·         Development of Business Case and Proposal for replacement of Legacy systems;

·         Full life cycle multi-org implementation using the Oracle Fast Forward methodology;

·         Management of a functional team consisting of 12 configuration and process consultants;

·         Analysis of Legacy systems;

·         User Requirements Analysis;

·         Business Process Re-engineering and documentation;

·         Design and configuration of the Oracle Order Management, Shipping Execution, Advanced Pricing, Inventory and Purchasing  modules;

·         Design and specification of interfaces with 3^rd party systems.

·         Go-Live Support.

My role at Vodafone provided the opportunity to manage a functional team through an Oracle implementation. This applied and developed my Project Management skills whilst maintaining my hand-on configuration and design competencies.

Thales

Reading, UK.

Order Management Team Lead

Responsible for the Fast Track implementation of Oracle Order Entry 11.03 at various UK sites. This involved :

·         Fast-track implementation into an existing 11.03 multi-org environment;

·         Analysis of Key Order Fulfilment processes;

·         Design and hosting of User Acceptance Testing with key users;

·         Design and Delivery of Training;

·         Specification and set-up of Order Entry Rel. 11.03 in a multi-org environment.

·         Procedure re-design and documentation.

My role at Thales involved implementing Oracle Order Entry into an existing 11.03 environment.

KPMG Consulting

London, UK.

Order Management Team Lead - Client based at Motorola

Responsible for the Order Management stream of a global 'Order to Cash' Oracle Applications based solution.  This involved :

·         Implementation using KPMG R²i methodology;

·         Re-design of key Order Fulfilment processes;

·         Configuration of Oracle Order Entry Rel. 11.03 in a Multi-Org environment;

·         Conducting User Acceptance Testing with key users;

·         Management of data conversion;

·         Trans-European go-live support;

Having joined the project at a late stage in the cycle it was important to minimise configuration changes. Gaps were therefore resolved by careful process re-design

Oracle Corporation

Reading, UK.

Oracle Applications Functional Consultant - Client Based at Racal Communications

Managed a Feasibility Workshop for Oracle Order Entry Rel. 11.03. This involved :

·         High level analysis of current Order Fulfilment processes;

·         Design and Configuration of Oracle Order Entry, Inventory and Purchasing modules;

·         Specification and set-up of a prototype Order Fulfilment system in a multi-org environment;

·         Development and testing of  business scenarios;

·         Training and supporting end-users;

·         Performing gap and cost benefit analysis.

Oracle Corporation

Reading, UK.

Oracle Inventory Team Lead - Client Based at ntl :

Directed a team responsible for the successful implementation of Inventory Rel. 11.03 across eleven sites. This involved :

·         Full life cycle implementation using the AIM methodology;

·         Business Requirements Analysis;

·         Business Process Re-engineering to close gaps in standard Application functionality;

·         Specification and set-up of Oracle Inventory Rel. 11.03;

·         Management of data conversion;

·         Procedure Documentation and Consultation.

My role at ntl provided the opportunity to fully utilise my process re-engineering skills.

Serono

Geneva, Switzerland.

Oracle Applications Functional Team Lead

Key member of a global team implementing Oracle Applications in 35 countries. Personally responsible for the successful global implementation of the Oracle Order Entry, Inventory and Purchasing modules in a Multi-Org environment. This encompassed :

·         Complete life cycle implementation using the AIM methodology;

·         Analysing end-user requirements and mapping these to the standard Oracle modules;

·         Analysis of key Order Processing and Inventory business processes;

·         Re-design of key processes to close gaps in the standard Application functionality;

·         Specification and set-up of Oracle Order Entry, Inventory and Purchasing;

·         End-user training and support;

·         Business Procedure documentation.

My role at Serono allowed me to contribute to a truly global project. The Biotech. industry illustrates many issues that cannot easily be resolved with the standard Oracle products. I resolved these using careful Business Process Re-engineering and concise procedures.

I consulted on Serono implementations in numerous countries including Switzerland, Mexico, Sweden, Portugal, Italy, Australia, UK, Singapore and Spain.

Europcar

Paris, France.

Oracle Purchasing Functional Consultant

Contracted to resolve major issues with a new implementation of Oracle Purchasing. The role involved complete redesign, set-up and testing of Oracle Purchasing in a Production environment.

My role at Europcar provided a unique opportunity to apply my BPR and problem solving skills in a chaotic environment

Oracle Deutschland

Stuttgart, Germany.

Oracle Applications Functional Consultant – Client Based at Nortel Dasa GmbH

A significant member of a large team implementing a custom Oracle Applications solution at client sites throughout Germany. 

Responsible for the successful implementation of ‘Order Fulfilment’, a solution involving full integration of the Oracle Order Entry; Project Accounting; Inventory and Purchasing modules with the client’s existing systems. This involved :

·         Complete life cycle implementation using the AIM methodology;

·         Providing dynamic and highly effective solutions for gaps between the client’s business processes and standard Oracle Applications functionality;

·         Analysis and re-definition of key ‘Order Fulfilment’ processes;

·         Specification and set-up of Oracle Order Entry;

·         Training and support of end-users in ‘Order Fulfilment’;

My role at Nortel Dasa allowed me to apply my problem solving skills in a fast moving and challenging environment. This resulted in a unique and highly efficient process driven solution.

Plantronics

Swindon, UK.

European Business Analyst

Played a key role in a global implementation of Oracle Applications and associated reporting tools. Responsible for the successful implementation of Oracle Order Entry and Business Objects at sites in the UK, Netherlands and Germany. This involved :

·       Analysis of end-user and management requirements;

·       Business Process Re-engineering;

·       Specification and set-up of Oracle Order Entry, Oracle Receivables, Oracle Inventory and Oracle Purchasing in a Multi-Org environment;

·       Providing training and support in Oracle Order Entry, Oracle Receivables, Oracle Purchasing, Oracle Inventory and all Business Objects 4.* modules.

My position at Plantronics provided first hand experience of an ‘aggressive’ vanilla implementation in a fast moving multinational environment.

GENERAL

Formal Training includes :

Business Expertise :

Practical experience in Distribution, Customer Services, Retail; Order Fulfilment, Manufacturing, Telecommunications, Finance, Project Management and Information Systems. Capable of analysing and re-defining Business Processes utilising Information Systems where appropriate.

Industry Experience in High Tech, Telecommunications, Travel and Tourism, Consulting, Pharmaceuticals, Defence and Aerospace, Research, Manufacturing, Mining and Metals, Medical Devices, Chemicals, Education, Construction, Oil and Gas, Events and Financial Services.

Extensive International exposure including UK, USA, Australia, New Zealand, Netherlands, Ireland, Germany, France, Switzerland, Mexico, China, Sweden, Finland, Denmark, Norway, Portugal, Italy, Spain, Turkey, Greece, Austria and Belgium.

Information Technology Expertise :

Implementation and upgrade of the Oracle E-Business Suite including Release 12;  use of appropriate methodologies including AIM, Fast Forward / Oracle Business Accelerators; knowledge of databases including ORACLE; database query tools including Business Objects, Oracle Business Intelligence Enterprise Edition (OBIEE), PL/SQL and Toad; an extensive range of applications including Oracle Order Management, Advanced Pricing, Shipping Execution, Warehouse Management, Advanced Supply Chain Planning, Inventory, Purchasing, iProcurement, Receivables, Cash Management, E-Business Tax, Bill of Materials, Quoting, Configurator, Telecommunications Service Ordering, Install Base, iStore, Tutor and the Microsoft Office Professional suite; knowledge of international localizations and country statutory requirements.